Custom Tour Terms and Conditions
AGREEMENT
Upon receipt of your deposit, subject to availability and our discretion, your tour booking, and contract will be made between you and TOKOPH TRAVELS LLC. Our tours are designed for people 18+ years old, unless specified by you that you will bring under 18 year old children. By booking a tour with us you agree to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted on this basis. The services to be provided are those referred to in your booking confirmation.
DEPOSIT & PAYMENTS
We require a non-refundable deposit of $300 for tours of 10 days or less or $500 for tours of more than 10 days, in order to secure your booking. The deposit will be credited to the total of your tour after acceptance. You may split the remaining amount due in up to 4 interest-free, separate equal payments with the first payment due 30 days after the deposit is paid (payment plan is dependent on time of booking). Bookings made with more than 120 days from departure only requires a deposit. (Longer payment plans can be worked out if booking is made far in advance)
If your booking is made with less than:
- 120 days of departure, deposit + 25% of the total is due.
- 90 days of departure, deposit + 50% of the total is due.
- 60 days of departure, deposit + 75% of the total is due.
- 30 days of the departure date, 100% is due at the time of booking.
Invoices will be sent at least 7 days before payment is due. Failure to pay on time will result in forfeiture of all monies paid and cancellation of your tour.
BOOKING CONFIRMATION AND PAYMENT DETAILS
Once your booking is accepted, we will issue a confirmation email with an invoice. A contract will exist between you and TOKOPH TRAVELS LLC from the date we issue the confirmation invoice. Please refer to your booking confirmation invoice for details regarding final payments. Full payment of the balance of the tour price is due 30 days before the departure date. Please note that if you choose to skip any portion of the tour, no refunds are available (ie activities, meals, leaving early or joining late, etc).
BOOKING DETAILS
In order to confirm your tour booking, you must provide the following information at the time of booking:
- Copy of your passport(s)
- Any medical conditions that may affect your travel, participation in activities, and/or tour experience
- Any dietary, health, or special requirements
If we cannot accommodate your particular needs in terms of medical or dietary requirements, we may decline the booking.
CANCELLATION BY THE TRAVELER
Cancellation fees apply if you cancel your tour after paying the booking deposit. In order to confirm a cancellation, we need written confirmation. If you cancel a tour, you will be responsible for the below amounts according to when you give us written confirmation of cancellation.
- 120 days or more – Deposit is retained by TOKOPH TRAVELS LLC – balance is refunded
- 90-119 days – Deposit is retained by TOKOPH TRAVELS LLC plus 25% of tour total
- 60-89 day – Deposit is retained by TOKOPH TRAVELS LLC plus of 50% tour total
- 30-59 days – Deposit is retained by TOKOPH TRAVELS LLC plus 75% of tour total
- 30 days-day of Departure – 100% tour total
PASSPORT AND VISAS
You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your tour. Your passport must be valid for 6 months beyond the duration of the tour. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your tour. We are not responsible if you are refused entry to a country due to lack of a correct passport, visa or other travel documentation.
TOUR INCLUSIONS
The price of your tour includes:
- All accommodation as listed on the itinerary
- All transport as listed on the itinerary
- Sightseeing, activities, and meals as listed on the itinerary
TOUR EXCLUSIONS
The price of your tour does not include:
- Airfare unless specified on the itinerary
- Airport transfer for arrival and departure, taxes and excess baggage charges unless specified
- Meals other than those specified on the itinerary
- Visa and passport fees
- Travel insurance (recommended)
- Optional/free time activities and all personal expenses
- Gratuities
FREE TIME ACTIVITIES
Any optional activities during free time that are not included in the tour price, do not form part of the tour or this contract. The contract for the provision of that activity will be between you and activity provider. You accept all responsibility for any optional activities that you book.
TOUR MODIFICATIONS
The nature of travel requires the need for flexibility in order for us to provide the best and most effective experience. Every effort will be made to execute all the tour activities and arrangements as noted on the itinerary. However, if necessary due to circumstances out of our control, we may alter the route, schedules, itineraries, amenities, accommodations, and mode of transport without prior notice. You will be notified as soon as possible to any changes.
ACCEPTANCE OF RISK
You acknowledge and agree that participation in activities, such as adventure travel, involves inherent risks and dangers of accidents, personal and bodily injury (including death) and property loss or damage. You agree that you have considered the nature and extent of the risks involved and voluntarily choose to assume all such risks, both known and unknown, even those risks that result from the negligence of others and assume full responsibility for your participation in such activities.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless TOKOPH TRAVELS LLC, its affiliates, officers, directors, employees, agents, services providers and licensors from and against all losses, liabilities, costs (including without limitation attorneys’ fees and costs on appeal or at trial), damages, judgments, claims, of every kind and nature, to the fullest extent permitted by law, arising from or relating in any way to (i) your use of the Site, (ii) the products and services purchased through the Site, (iii) any liabilities, claims, damages and injuries arising from or related to any act or omission of a Service Provider or another third party, (iv) your conduct in connection with the Site, or (v) your violation of these Experiences Terms, the Terms of Service, any law or the rights of any third party.
EXCLUSION OF LIABILITY
TOKOPH TRAVELS LLC (“Tour Operator”) acts only as an agent for the various independent suppliers that provide accommodations, transportation, sightseeing, activities, or other services connected with this tour. Such services are subject to the terms and conditions of those suppliers. Tour Operator and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing the services. We do not accept liability for any loss, damage or expense resulting from war or terrorist activities threatened or actual, riot or civil unrest, industrial action threatened or actual, weather conditions, fire, flood, drought, closures, unforeseen alterations to public transport schedules, rescheduling of aircraft or boats, epidemic or outbreaks of illness or any other event outside our control which either delays or extends or reduces the tour, or compels a change in the tour arrangements after departure. All services and accommodations are subject to the laws and regulations of the country in which they are provided. Tour Operator is not responsible for any baggage or personal effects of any individual participating in the tours/tours arranged by Tour Operator. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.
GOVERNING LAW
The laws of Michigan with the courts of Michigan, govern this agreement and have exclusive jurisdiction over any dispute.